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August 27th, 2018 an AUDIO REVIEW by Alan Brenner on Custom Home Elevator & Lift Co.
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We are very happy with our new curved stair lift installed yesterday by Mike and Owen who did a super job and trained us how to use it. Those men were great and so was Dave who helped us decide what we should install so we could remain in our home near wonderful neighbors and just down the road from our oldest son, wife and our 2 grandchildren. This was the perfect solution for us. We looked at several stair lifts and we definitely picked the right lift and company.
Both Mike W and John were professional and personable. Mike had me operate the lift in front of him to be sure I comprehended how to operate the lift. Mike also had me repeat all instructions so I felt secure in operating the lift, and didn't mind my repeated questions. The lift works great.
Working with Custom Home Elevator has been a very positive experience. Mike W. and Owen installed a Stiltz Trio Alta Elevator in my home and did an amazing job. They worked diligently until everything was perfect and then were very patient when providing training at the turnover. They assured me of service availability in case of issues and cleaned up everything when finished. They were knowledgeable, professional and customer oriented and I do not hesitate to recommend them.
The installation went very well. James, the installer, was great. He was on time, worked diligently, and was professional and courteous. He wasted no time and demonstrated excellent knowledge of the equipment. It was also a pleasure working with you and receiving your timely responses. You are asset to your company.
The men were very professional and efficient installing our stair lift. We couldn't be more pleased. They were patient in answering questions and making sure we knew how to operate the lift. Great job!
This company is on the ball! They put a curved chair stair lift in for me when no other company could. The other companies said it was impossible because of the width size of my stairs. All my contacts with the people from Custom Home lift an Elevator Company have been good. They did a timely finish and installation of my chair lift. I couldn’t be happier!
Very professional company done everything they said. Robert and James done a great job - very great quality of work. Explained everything in great detail!
Very pleased with Custom Home installation of chair lift. Robert and James were very professional and efficient. Very pleased with operation and work they did. Would recommend this product. It was a significant improvement over the stairlift that had to be replaced.
The folks that installed our elevator (Mike, Sammy, Brady, Robert; James) were easy to have around, knew what they were doing, identified an issue that was separate from them, and worked to get it resolved. The installation in our ancient home was not easy and they had to be innovative to accomplish it, which they did. Appreciated. They were polite and accommodating of our needs. Do wish they would have swept up the basement area where they worked. But we would use them again. We love our elevator!
The whole Custom Home Elevator team delivered as promised! Our electric vertical platform lift was installed perfectly and we couldn't be happier.